In recent years, labor unions that target healthcare employees have used “advocacy” campaigns around issues like staffing and patient safety as the basis of their organizing efforts. To successfully confront this new challenge, healthcare leaders must understand these new tactics and be prepared to respond proactively. Chessboard’s Healthcare Leadership Training Series™ fosters the kind of positive employee relations skills necessary for leaders to succeed in a dynamic healthcare environment.
Positive Employee Relations and Union Awareness for Healthcare Leaders™
Healthcare Leaders, Healthcare Ambassadors™
Positive Employee Relations and Union Awareness for Healthcare Leaders™
Chessboard’s Positive Employee Relations and Union Awareness for Healthcare Leaders™ is a focused program that will provide your leadership team with the necessary knowledge and tools to understand and properly respond to the new tactics and methods union organizers use when targeting healthcare employees. This program is continuously updated and focuses on five key learning objectives:
- Understanding the Importance of Engagement
- Understanding How Unions Target and Organize Healthcare Employees
- Understanding the Law and the Role of the National Labor Relations Board
- Building Critical Leadership and Communications Skills
- How to Identify Vulnerabilities and Choose the Right Preventative Actions
Chessboard’s consultants have delivered the Positive Employee Relations and Union Awareness module to healthcare leaders through the U.S. and, as a result of this program’s success, Chessboard has been selected as a preferred training provider by many state and local hospital associations.
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Healthcare Leaders, Healthcare Ambassadors ™
As the attack on the healthcare industry intensifies and grows increasingly complicated, our healthcare leaders will need the support necessary to help them not only be prepared to fend off union attacks but also to speak on behalf of your organization and an industry under siege.
Chessboard’s Healthcare Leaders, Healthcare Ambassadors™ training program is designed to educate healthcare leaders about the progress and positive accomplishments of your hospital or health system. Participants gain an increased understanding and expanded ability to articulate your organization’s accomplishments in the following key areas: Mission; Community Benefit; Hospital/Health System Finances; Billing, Collection and Patient Support; Staffing and Mandatory Overtime; Economic Impact of your Hospital or Health System.
The result is a leadership team that is prepared and empowered to confidently and articulately act as ambassadors for your organization in discussions with important stakeholders (i.e., their employees, patients, members of the community, etc.).