When it comes to employee engagement, your leadership team can be your greatest asset…or your biggest liability. Ineffective leadership is often directly related to lower engagement and increased union vulnerability
Positive Employee Relations and Supervisory Skills Training
Positive Employee Relations and Union Awareness Training
Developing and Training Your First Responders
Managing in a Unionized Environment
About Our Approach to Leadership Training
Effective leadership is an essential element of any high-performing organizational culture, and a basic factor in positive employee relations and employee engagement. Organizations that invest in leadership skill development experience higher employee engagement, lower turnover, and reduced vulnerability to union organizing.
Building the Skills to Improve Employee Engagement
Chessboard Consulting offers leadership training and development modules designed specifically to strengthen employee relations through enhanced key leadership skills and practices. We have several first-line supervisory skills training programs to support non-healthcare clients in elevating the positive employee relations skills of front-line leaders. Chessboard also offers the Healthcare Leadership Training Series™, which strengthens your leadership team with the positive employee relations and union awareness skills they need to manage in today’s healthcare environment.
Positive Employee Relations and Supervisory Skills Training
The employee-relations competencies of your first-line leaders is a critical factor in the success of your organization. Chessboard Consulting has developed a set of training modules designed to build these essential core competencies in your first-line leadership team, thereby strengthening organizational performance.
Our first-line supervisory training series uses cases developed specifically for the client organization. In addition, the series uses “Action Learning” so participants “learn by doing” and apply the techniques learned to “real time” situations. In addition, whenever possible the series uses members of the leadership team as teachers. Managers are coached on “the leader as a teacher” to effectively prepare them to assist with teaching and training.
This skill-development series has proven successful in elevating leadership effectiveness in teamwork, problem-solving, and communication – ultimately improving organizational performance.
Our Other Services
Where the needs of clients always comes first.
Positive Employee Relations and Union Awareness Training
Your leadership team may be experienced and well-trained in their field of expertise, but they may have limited knowledge of labor relations issues and, therefore, be ill-equipped to communicate key labor relations concepts to their staff. Because your leadership team is the first line of defense in maintaining a non-union environment, your leaders must have the knowledge and communication skills necessary to effectively support positive employee relations.
Chessboard Consulting offers a unique employee relations workshop for supervisors and managers designed to provide participants with vital facts and information to strengthen employee relations and reduce vulnerability to union organizing.
This comprehensive program can be customized to include information about important objectives your organization wishes to reinforce with leaders (i.e., new processes, work teams, strategic initiatives, etc.).
Our Other Services
Where the needs of clients always comes first.
Developing Your Team of First Responders – Your Organizations’ Credible Messengers
Today, employers in all private-sector industries face a more challenging environment, as National Labor Relations Board (NLRB) decisions and rules now make it easier for unions to target employees. As a result of these NLRB actions, if organized labor comes knocking, your organization will be better positioned for success with an internal team of select leaders who are prepared and trained to effectively and legally respond.
Chessboard Consulting will develop and train your Response Team (your organization’s credible messengers) to communicate the organization’s position with staff. Having a trained and prepared Response Team provides your organization with an important leg-up if your organization is targeted by a labor union.
Our Other Services
Where the needs of clients always comes first.
Managing in a Unionized Environment
The presence of a union between management and one or more groups of employees often increases conflict, garbles communication, and complicates decision-making. Managers and Supervisors must understand and consistently administer all contract provisions while sometimes also managing non-union staff within the same or neighboring departments.
Chessboard Consulting provides leadership workshops designed to assist front-line supervisors and middle-level managers in dealing with the complexities unions create. Each session lasts approximately three hours and provides practical advice and experiential practice in leadership techniques within a unionized environment.
